(13) New conversation

POST

This new conversation webhook is triggered when a customer service agent joins or leaves a conversation. We recommend refreshing the conversation list when receiving this event.

Authorizations

• webhookSignature

Request Body^required

Media typeapplication/json

object

type

required

The ID of the webhook type.

integer

Allowed value: 13

tts_notification_id

The ID of the notification.

string

shop_id

The shop ID.

string

timestamp

The Unix timestamp when the webhook was triggered.

integer format: int64

data

object

conversation_id

The identification of the conversation

string

create_time

Conversation creation time, represented as a Unix timestamp (in seconds).

integer format: int64

Example

{
  "type": 13,
  "tts_notification_id": "7327112393057371910",
  "shop_id": "7494049642642441621",
  "timestamp": 1644412885,
  "data": {
    "conversation_id": "576486316948490001",
    "create_time": 1627587506
  }
}

Responses

200

Return HTTP 200 to acknowledge receipt.